All occupationsOccupational vaccinations

Disability and community-support workers

For NDIS support workers, group-home staff, supported-living and community-services workers

Book your appointment Call (03) 9364 7133

Disability and community-support workers care for individuals across a wide range of settings — group homes, supported-living arrangements, community day programs, supported-employment, in-home support. The vaccination recommendations reflect the close-contact, personal-care nature of the work and the vulnerability of many service recipients.

This page covers NDIS-funded support workers, community-services workers and supported-employment staff. If your role is in residential aged care, see the aged-care page instead.

The schedule

What you need to demonstrate

Listed as immunity to demonstrate, not shots to receive — many adults have evidence of immunity already (from childhood vaccination, prior serology or AIR records) and need only the gaps filled.

Required

Annual influenza vaccination
Recommended for all disability-support workers under the Australian Immunisation Handbook. Some NDIS providers require it under their own workforce policy.

Strongly recommended

COVID-19
Strongly recommended by ATAGI for staff working with people at increased risk of severe COVID-19 — which includes most NDIS participants with intellectual or physical disability. The Victorian Direction was revoked in October 2025; many providers maintain their own policy.
Measles, mumps and rubella (MMR)
Two documented doses or serology. Some NDIS participants have under-vaccinated communities or live in congregate settings where outbreaks spread rapidly.
Whooping cough (dTpa)
Single adult dose every 10 years. Important if you work with participants who have respiratory conditions.
Hepatitis B
Recommended for staff with personal-care duties (showering, wound care, continence care). Three-dose course with serology.
Hepatitis A
Recommended for staff providing personal care to participants with developmental disabilities, particularly in congregate settings.
Varicella
Two doses or serology — protects you and reduces shingles risk to participants.

Legal basis

NDIS Quality and Safeguards Commission Practice Standards require providers to maintain a workforce with appropriate skills and knowledge — including infection prevention and control. The Australian Immunisation Handbook occupational chapter sets the recommended vaccines for staff working with people with developmental disabilities and other immunocompromised cohorts. Worksafe Victoria OHS Act 2004 duty of care applies to all employers.

COVID-19 status (Victoria, October 2025)

The Victorian Secretary Direction for COVID-19 vaccination in disability-services settings was revoked in October 2025. Individual NDIS providers commonly maintain mandatory or strongly-encouraged COVID-19 vaccination policy for direct-care staff. Check your employer.

Proof of vaccination

What your employer needs to see

For every occupational requirement above, the accepted proof in Victoria is the same single document: your AIR Immunisation History Statement. You download it yourself and provide it to your employer — they do not access the Australian Immunisation Register directly.

1
Sign in to myGov
Visit my.gov.au and sign in (or create an account). Link the Medicare service if it isn't already linked.
2
Open the Australian Immunisation Register
From the Medicare service menu, open Immunisation history. Or download the Medicare Express Plus app and find the same screen there.
3
Download the Immunisation History Statement (PDF)
Click "View immunisation history statement" — a PDF generates with every dose, batch number, date and provider. Send this to your employer.

Step-by-step screenshots are on the AIR record helper page. Every dose we administer is submitted to the AIR within 24 hours.

Ready to bring your record up to date?

Walk in, or book a guaranteed time online via Priceline's booking system.

Book online Call (03) 9364 7133

Scope boundary

What we do in one visit, what we refer

We're honest about where the pharmacy scope ends. Some checks (e.g. serology blood tests, post-exposure prophylaxis) need a GP, pathology service or hospital — and we'll tell you that on the day.

In one visit at our clinic

Annual flu, MMR catch-up (free for adults 20–59 in VIC), dTpa, hepatitis A, hepatitis B, varicella and COVID-19 — single appointment where possible.
On-site workplace clinics for larger disability-services providers (15+ staff).
Recording overseas vaccinations on the AIR ($25 service fee).
For your participants aged 5 and over: walk-in vaccinations with the participant's nominee or guardian, in a private consultation room.

Referred elsewhere

Hepatitis B serology blood test — your GP or pathology collection centre.
NDIS participant under 5 — referred to GP or council immunisation service.

Common questions

FAQs about disability & community support vaccinations

I'm an NDIS support worker — does my employer require vaccinations?

Most NDIS providers maintain a workforce immunisation policy. Annual flu and current COVID-19 are the headline requirements; hepatitis B and dTpa are often required for personal-care roles. Check with your provider.

Can you do flu shots for our staff on-site?

Yes — for providers with 15+ staff we run on-site clinics. We bring the immunisers, vaccines, cold-chain equipment and post-clinic reporting to you. Contact us with your headcount and preferred dates.

A participant I support needs catch-up vaccinations. Can I bring them?

Yes — for participants aged 5 and over, walk in with their nominee or guardian and any record you have. We provide a private consultation room and can adapt the appointment for participants with sensory or communication needs.

Do I need hep B if I do support work but not personal care?

Not strictly required, but recommended if there's any possibility of blood or body-fluid exposure (first aid, behaviour-support incidents involving scratches or biting). Discuss with your immuniser based on your specific role.

Sources and further reading

General information only — not personal medical advice. Vaccines are described by disease or category in line with the Therapeutic Goods Advertising Code. Your AHPRA-registered immuniser confirms what applies to you at the pre-vaccination screening.

Book your disability & community support appointment

Bring your AIR statement and any past records — we'll fill the gaps in one visit where we can.

Book online via Priceline Call (03) 9364 7133

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