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Impact report · May 2022 – April 2026

What we delivered for Melbourne's west

A community immunisation service should be accountable to the community it serves. These are the verified numbers from our booking records — confirmed, non-cancelled appointments only — across nearly four years of operation.

5,155

vaccinations delivered

Confirmed, non-cancelled appointments across the reporting period

3,725

unique patients served

Individuals protected across all programs

519

doses to adults aged 65+

10.1% of all vaccinations — aged-care proxy

16

distinct vaccine types

From influenza to travel and catch-up vaccines

Year by year

Vaccinations delivered each year

The 2022 figure runs from May; 2026 is year-to-date through April. The dip across 2023–2024 reflects the tapering of the COVID-19 booster program; the 2025 recovery reflects broadening into the full adult schedule.

2022from May
1,577
2023
890
2024
802
2025
1,102
2026YTD Apr
784
By vaccine

Where the doses went

Every dose was administered by an AHPRA-registered pharmacist immuniser and reported to the Australian Immunisation Register. Three vaccines account for 96% of the program; the remaining 4% spans 13 vaccine types.

Influenza3,44866.9%
COVID-191,16222.5%
Whooping cough (dTpa)3466.7%

The other 13 vaccine types

27Shingles
25Japanese encephalitis
24Hepatitis B
23RSV
22Polio
21Typhoid
19Hepatitis A
13MMR
7Hepatitis A + B
6Mpox
6HPV
5Meningococcal
1Pneumococcal
Aged-care protection

519 doses for adults aged 65 and over

Adults aged 65 and over are among the most vulnerable to severe influenza, COVID-19 and pneumococcal disease. Across the reporting period, 519 doses — 10.1% of all vaccinations — went to this group.

RSV vaccination for older adults launched in 2024 as the schedule expanded, and shingles protection grew from a single dose in 2024 to 10 in 2025.

COVID-19
335
Influenza
149
Shingles
17
Whooping cough (dTpa)
16
Pneumococcal
1
Other vaccines
1
Key insights

What the numbers tell us

Influenza is the backbone of the program — 3,448 doses, 66.9% of all vaccinations, delivered across five seasons.

COVID-19 surged in 2022 (545 doses) then steadily declined as boosters tapered — just 47 doses in the 2026 year-to-date.

Whooping cough (dTpa) catch-ups grew strongly — from 56 doses in 2023 to 90 in 2025 — protecting newborns through the cocoon strategy.

Aged-care protection: 519 doses delivered to adults aged 65 and over, 10.1% of all vaccinations across the period.

Travel-vaccine demand (hepatitis A and B, Japanese encephalitis, typhoid, polio) reached 118 doses — a growing part of the program.

RSV vaccination for older adults launched in 2024 and grew to 14 doses in 2025; MMR catch-ups (including the Victorian voucher program) reached 13 doses.

Beyond the numbers

Why permanence matters

Numbers are only meaningful in context. Every whooping cough catch-up delivered to a new parent helps protect a newborn too young to be vaccinated. Every dose to an adult aged 65 and over reduces the winter hospital burden. Every travel vaccine prevents an illness that would otherwise come home in a suitcase.

Being anchored at a community pharmacy — rather than operating as a mobile fleet — means we are accountable in a way a temporary clinic cannot be. The same pharmacy, the same team, the same address: this year, next year, and the year after. That permanence is the point, and these 5,155 doses are the record of it.

How these figures are produced. All counts are drawn from the Healthengine bookings export and include confirmed, non-cancelled appointments only. Vaccination counts exclude non-vaccine consults (e.g. absence certificates, blood-pressure checks) and cancelled bookings.

Aged-care figures. The booking export does not include an employer or facility field, so “workplaces served” and “aged-care facilities” cannot be reported directly. Aged-care figures use patient age of 65 or over at the appointment as a proxy for residents protected. To report facility-level figures in future, an employer/facility field would need to be added to the booking workflow.

Reporting period: May 2022 – April 2026. Verified from booking records.

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