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Step-by-step guide

How to check your immunisation record on myGov

Find the record, save a copy and get help with gaps.

Start here

Open Medicare through my.gov.au or the myGov app, then look for Proof of vaccinations. Choose the complete statement if you need your broader vaccination history. This website cannot access your AIR record.

What the record can tell you

The Australian Immunisation Register (AIR) is a national register administered by Services Australia. Your statement shows vaccinations reported to it, rather than a guaranteed record of every vaccination you have ever received. Older and overseas records may need checking.

The statement can include recorded dates, due or overdue information and recorded exemptions. Ask the original provider if you need details such as a batch number. Bring other records to a clinical review if anything appears missing.

Pick your route

On your phone, with the myGov app

The official myGov app connects to your myGov account and linked services. It is different from myID. Use the government download page below to find the right app for your device, then follow the statement steps below. You can also use a mobile browser.

Get the official myGov app

Get your statement through Medicare

1

Sign in and open Medicare

Use my.gov.au or the myGov app. Link Medicare first if it is not already connected to your account.

2

Find proof of vaccinations

In Medicare, choose Proof of vaccinations, then select the person whose statement you need.

3

Choose the complete statement

Read and accept the declaration, then choose View Complete immunisation history statement (PDF). The separate COVID-19 and flu statement covers fewer vaccinations.

4

Save your copy and sign out

Save or print the PDF if needed. Sign out when finished, especially on a shared device.

See the official screenshots

Using the statement

Childcare and kindergarten

Victorian No Jab No Play requirements apply to early childhood services. The service assesses the current AIR statement and any support-period eligibility.

Primary school

Provide a statement for enrolment even if it shows no vaccinations. Primary school rules differ from No Jab No Play, and outbreak exclusions can apply.

Work or placement

Ask the employer or education provider what evidence it needs. A statement alone may not satisfy every role-specific requirement.

Travel or a record review

Bring your statement alongside older or overseas records. Your itinerary and medical circumstances still need an individual assessment.

Children, and what changes at 14

A parent or legal guardian can access a child under 14 who is listed on their Medicare card. From 14, the young person manages access to their statement. They can obtain it themselves, or give consent to AIR each time a parent requests a copy.

Troubleshooting

I cannot link Medicare to myGov

Follow the error-specific help in the Services Australia access guide below. Identity or record mismatches may need help from Medicare. Never send your login, security code or Medicare number through this website.

I am not eligible for Medicare

You can use an Individual Healthcare Identifier (IHI) and link the IHI service to myGov. Follow the access guide below, or call AIR on 1800 653 809 for help.

A vaccination is missing or incorrect

A recent vaccination may take a few days to appear. Ask the vaccination provider to check or correct the entry. A missing entry does not prove that you need another dose.

I have records from overseas

Bring the original records and any translations to a recognised vaccination provider. They can assess which documented vaccinations can be recorded and whether further clinical review is needed. Acceptance is not automatic.

My statement says I am not up to date

Ask a vaccination provider to review the statement with your other records. Do not arrange extra doses solely from a website result. An adult statement is not a complete assessment of travel, occupational or medical needs.

Services Australia access guide

If you cannot use myGov

Call AIR

Call 1800 653 809 to request a posted statement. Allow up to 14 days for it to arrive.

Ask your vaccination provider

A vaccination provider may print your statement after the appropriate access and identity checks. Ask what to bring and confirm any consultation fee beforehand.

Keep your record private

AIR access and disclosure are governed by law and include authorised providers and government bodies. The AIR privacy policy explains access, corrections and restrictions. Store downloaded statements securely and check the recipient before sharing one. Do not send a statement, identity documents or login details through our general enquiry form.

Need help with a record review?

Ask the Sunshine pharmacy about reviewing your records, what to bring and any fee. The pharmacist will explain what can be checked or recorded and whether another provider is needed.

Sources and updates

Website copy updated 25 October 2026. The Medicare walkthrough was checked against Services Australia's guide updated 28 September 2026. Interfaces can change; follow the official guide if your screen differs. This guide does not determine clinical suitability or funding.