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Step-by-step guide

How to check your immunisation record on myGov

Two routes — phone or computer — in about five minutes.

The 60-second answer

  1. Go to my.gov.au and sign in (or open the Medicare Express Plus app on your phone).
  2. Open the Medicare service. Link it first if you have not before.
  3. Select Immunisation History from the menu.
  4. Download or print your Immunisation History Statement (IHS).

The IHS is the official document Services Australia issues. It is accepted by schools, childcare, workplaces and travel clinics.

What is the AIR, in plain English

The Australian Immunisation Register (AIR) is a national list of every vaccine you have received in Australia. It is run by Services Australia and every immunisation provider — GP, pharmacist, council nurse, hospital — is required by law to report each dose within 24 hours (and no later than 10 working days).

You can see your record any time, for free. The document you download is called an Immunisation History Statement. It is the same statement schools, employers, travel doctors and Centrelink rely on.

AIR holds records for children since 1996 and for all Australians since 2016. Doses given before then, or overseas, may not appear unless they have been added — see missing vaccinations below.

Route 1

On your phone, with the Medicare Express Plus app

This is the fastest route once the app is installed. It uses your fingerprint or face to sign in and gives you a downloadable PDF in about two minutes.

1

Sign in with your myGov details

When you open the app for the first time, sign in with the same myGov username, password and security code you use on the website. After that, you can set a four-digit PIN or use fingerprint/face unlock.

Step 1

Express Plus Medicare app — first-time sign-in.

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2

Tap “Immunisation history”

From the app home screen, scroll to the Services section and tap Immunisation history. You will see a list of every person on your Medicare card (yourself, plus any children under 14 listed with you).

Step 2

App home screen — Immunisation history tile.

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3

Select a person and view the statement

Tap the name of the person whose record you need. The full Immunisation History Statement opens on screen, listing every recorded vaccine with date, brand, batch and provider.

Step 3

Immunisation history statement view in the app.

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4

Share or download the PDF

Tap the share icon at the top right to email, AirDrop or save the PDF to your phone. You can send it directly to a school, employer or travel clinic from this screen.

Step 4

Share sheet — email, save to files, or AirDrop the PDF.

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Route 2

On a computer, through my.gov.au

Best for printing, saving to a work or school portal, or if you have not used the app before. You will need your Medicare card the first time.

Open my.gov.au
1

Sign in to myGov

Go to my.gov.au and enter your username (or email) and password. A one-time security code will be sent to your phone or generated by the myGov Code Generator app. If you have never used myGov before, choose “Create account” first — it takes about ten minutes.

my.gov.au
Step 1

myGov sign-in page on a computer.

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2

Link the Medicare service

On your myGov home page, look for the Services section. If Medicare is already there, click it and skip to step 4. If not, click “Link a service” → Medicare. You will be asked for your Medicare card number, your Individual Reference Number (the number to the left of your name on the card), and to verify two recent Medicare interactions or your bank details.

my.gov.au
Step 2

Link a service — Medicare tile in myGov.

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3

Open Medicare from your services

Click the Medicare tile from your myGov home page. The Medicare dashboard opens in a new tab — claims, statements, immunisations and proof of vaccination all live here.

my.gov.au
Step 3

myGov home page with Medicare tile visible.

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4

Select Immunisation history

In the left-hand menu of Medicare Online, click Immunisation history. Choose the person whose record you want to view (yourself or any child on your card under 14).

my.gov.au
Step 4

Medicare Online — Immunisation history menu.

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5

Download or print the statement

The Immunisation History Statement opens on screen. Use the “View PDF” or “Download” button to save a copy. Print directly from your browser, or attach the PDF to an email.

my.gov.au
Step 5

Immunisation History Statement with Download / Print buttons.

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What you will see on the statement

Vaccine name and disease

For each dose, the AIR shows both the disease (e.g. influenza, MMR) and the specific brand of vaccine that was administered.

Date and provider

When the dose was given and which clinic, GP or pharmacy administered it.

Batch number

Useful for travel certificates and for any post-vaccination follow-up.

Schedule status

Whether the record is “up to date” for the National Immunisation Program at the person’s current age.

For people under 20, an “up to date” status against the National Immunisation Program is shown — this is what childcare and schools rely on for No Jab No Play and Family Tax Benefit Part A eligibility. For adults, the statement is a record of doses but not a recommendation; if you are unsure whether you are up to date as an adult, see our eligibility checker or book a 10-minute review.

What people use the statement for

Childcare and school enrolment

Required under Victoria’s No Jab No Play rules and for Family Tax Benefit Part A. The IHS is the document the school or childcare asks for.

International travel

Most travel clinics ask for a current IHS at the first consultation — it tells the doctor what is already covered so they don’t over-prescribe.

Workplace requirements

Healthcare, aged care, childcare, defence and many high-risk workplaces require evidence of specific vaccinations (hep B, influenza, MMR, whooping cough). The IHS is the evidence.

New-arrival catch-up

A GP or pharmacist immuniser can use your existing IHS plus any overseas records to plan a catch-up schedule under the Australian Immunisation Handbook.

Personal records

Many parents keep a printed copy in the household paperwork. It is also the easiest way to give a clear answer to “have I had my MMR?”

When things don’t work

Troubleshooting

I don’t have a myGov account+
Go to my.gov.au and choose “Create account.” You will need an email address and a mobile phone. The setup takes about ten minutes. After that, link Medicare following the steps above.
I can’t link Medicare to myGov+
The most common cause is a mismatch between the details on your Medicare card and the details on your myGov account (name, date of birth, address). Make sure both are spelled exactly the same way. If you are still stuck, call the Medicare line on 132 011 — they can verify you over the phone and add the link manually.
I don’t have a Medicare card+
The AIR can still hold your record. Call the AIR enquiry line on 1800 653 809 (free, weekdays 8 am–5 pm). They can verify your identity over the phone and post you a printed Immunisation History Statement, or fax it to a provider. We can also print a statement at the pharmacy if you bring photo ID.
A vaccine I had in Australia is missing+
First, give it a few working days — providers have up to 10 working days to upload a dose to AIR. If it still hasn’t appeared, contact the original provider and ask them to update your record. If the provider is no longer operating, call AIR on 1800 653 809 and they can correct the record from their own systems.
I was vaccinated overseas+
Overseas doses can be added to AIR. Bring an English-translated record (a certified translator’s stamp helps but isn’t always required) to your GP or to one of our pharmacist immunisers. We use Services Australia form IM004 to submit overseas vaccinations. Once approved, the doses appear on your AIR statement and count for No Jab No Play, school enrolment and travel.
My record says I’m not up to date — but I think I am+
The “up to date” status is calculated from the National Immunisation Program schedule for your age. If you had a dose overseas, or it was missed off AIR, the status won’t update until the dose is added. Bring whatever evidence you have (paper card, overseas certificate, old GP letter) to a consultation — we can reconcile it for you.
I need a vaccination record for someone who has died+
A legal personal representative (usually the executor of the estate) can request the AIR record. Call 1800 653 809 with a copy of the death certificate and the grant of probate to start the process.

Children, and what happens at 14

If your child is on your Medicare card and under 14, their AIR record is visible inside your Medicare service in myGov — you don’t need a separate login for them.

On the day your child turns 14, their record becomes private. They will need their own myGov account and to link Medicare in their own name. We strongly recommend setting this up before the 14th birthday — many families discover the cut-off when they try to enrol in Year 9 or organise a Year 10 vaccination consent form, and find the parent can no longer access the record.

If a 14–17 year-old is still on a parent’s Medicare card, the parent can request a paper statement from AIR on 1800 653 809 with the young person’s consent.

If you can’t use myGov

Call AIR directly

1800 653 809, weekdays 8 am–5 pm. A printed statement is posted to your address.

Visit Services Australia

Any Services Australia service centre can print your IHS over the counter if you bring photo ID.

Ask us

We can print your AIR statement at the pharmacy during a consult, and reconcile any paper or overseas records you have.

A note on privacy

  • Your AIR record is accessible only to you (via myGov) and to clinicians who legitimately need it for your care.
  • Sharing your IHS PDF with an employer or school is your choice. It does not give them ongoing access — only the version you send.
  • Pharmacies, GPs and travel clinics can look up your AIR record at the point of care, but only after your consent and only to inform the consult.
  • Services Australia keeps an audit log of who has accessed your record. You can request a copy by phoning AIR on 1800 653 809.

Need a hand reconciling your record?

If your record is missing doses, includes overseas vaccinations, or you simply want a pharmacist to walk through it with you, book a free 10-minute consult. We can print your IHS, add overseas doses where possible, and plan any catch-up you need.

Sources

This page is general information for Australian residents, not medical advice. Procedures and government links are current as of May 2026; Services Australia may update the myGov interface from time to time. If a step on screen doesn’t match exactly, the underlying process is the same: sign in to myGov, open Medicare, open Immunisation History.